Given that the computer on which you’re having the problem is a desktop, it’s possible that you have a vacant expansion slot probably a PCIe slot. In Device Manager, there is listing for Unknown Device, and clicking on it and then Driver tab it shows:. My old laptop running WIndows 7 bit same as new laptop that had no problem installing the HP printer. Select your operating system and version ,. In your first response to my initial post your instructions include the above which at point 5 asks me to use “touchpad” which would be impossible as the problematic installation is for my DESKTOP which does NOT have a touchpad. As a Microsoft Support Engineer, I would certainly appreciate your input. What port is associated with your HP 6MP?
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The Difference Between an HP LaserJet 6P & 6MP | Your Business
The basic problem you have is that your old HP 6MP printer only has a parallel connection and your new computer does not. Select all Deselect all. Operating System – Windows 7, Windows 8, Windows 8. This product detection tool installs software on your Postsscript Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
The Difference Between an HP LaserJet 6P & 6MP
Shekhar’s post on December 25, Obviously this is extremely frustrating. Flaming or offending other users.
Or, view all available drivers for your product below. If you believe this comment is offensive or violates the CNET’s Site Terms of Postscritpyou can report it below this will not automatically remove the comment. The Virtual Agent is currently unavailable. This package supports the following driver models: From Hewlett Packard Development Company: Is my Windows version bit or bit?
I’d be most grateful for advice as this jp been quite puzzling and frustrating. Again per the forum I have turned off bidirectional printing via the Properties of Printer actually the choice was already grayer out as well as unchecked. Macintosh computers have had PostScript built-in since the s, and supporting PostScript made the 6MP a good tool for businesses that needed to do desktop publishing and similar tasks.
HP Customer Support – Software and Driver Downloads
You can follow the question or vote as helpful, but you cannot reply to this thread. Shared Features Other than these differences, the printers are largely the same. I’m not a “hardware” person, laserjft believe there is an empty PCI Express x1 slot.
Select type of offense: Hope this information was helpful. Results 1—2 of 2 1. Note that your submission may not appear immediately on our site. Open download list LemP thank you, thank you for your response – I’m optimistic. In reply to LemP’s post on January 6, LemP Replied on January 6, This could take up to 3 minutes, depending on your computer and connection speed.
Download and install the driver on your computer now. It is likely that you are facing the issue as the drivers either not updated or are corrupt.